Shift Leader - Restaurant 200836 - 4401 Marshall Ave., St. Louis, MO 63134

Church's Chicken; St. Louis (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dynamic Restaurant Leader who will ensure that Team Members deliver outstanding customer experiences. This role involves monitoring service quality, ensuring compliance with food safety standards, and providing essential coaching and training to staff. With a focus on teamwork and operational excellence, this position offers a fun, fast-paced environment where you can grow your career while making a difference in people's lives. Join a company that values hard work and dedication, and be part of a team that prides itself on serving delicious comfort food.

Qualifications

• Must be at least 18 years of age.
• Strong leadership and team management skills are essential.

Responsibilities

• Monitor and ensure prompt and courteous customer service.
• Assist Team Members in maintaining a clean restaurant and preparing quality products.

Skills

Customer Service

Team Leadership

Food Safety Compliance

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Monitor and ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned job tasks and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Ensure enforcement of safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for their shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheets, and other shift-related forms. Ensure accuracy of paperwork.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly restaurant polling by correctly closing down the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We pride ourselves on making real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking individuals can succeed and advance by serving others.

Church's Chicken is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor protected by law.