Shift Leader - Restaurant 200832 - 703 South Collins Street, Plant City, FL 33566

Church's Chicken; Plant City (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fast-food chain is seeking a Restaurant Leader to oversee daily operations and ensure outstanding customer service. The ideal candidate will provide coaching and training to Team Members, maintain compliance with company policies, and ensure a positive dining experience for customers. This position offers opportunities for growth in a fun, fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure compliance with all menu product preparation standards.
• Assist Team Members in maintaining a clean restaurant.

Skills

Customer Service

Leadership

Food Safety

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Job description

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church’s. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Monitor and ensure all Church’s menu products are prepared and served according to standard procedures.
3. Ensure that prepared job assignments and activities are carried out by Team Members.
4. Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
5. Demonstrate proper procedures for Team Members to follow.
6. Ensure that safety and security policies and procedures are enforced.
7. Monitor and perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow and ensure the use of proper product procedures for preparation of all menu items.
9. Follow procedures for receiving, handling, and storage of food products, including proper rotation and icing procedures.
10. Maintain professional and ethical leadership behaviors at all times.
11. Ensure on-time attendance by each employee for shift.
12. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

1. Must be at least 18 years of age.
2. A high school diploma or G.E.D. is highly recommended.
3. ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

1. Complete Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensure accuracy of paperwork.
2. Enter inventory and payroll, as required, into the POS system.
3. Ensure the restaurant polls nightly by the correct closedown of the POS system.
4. Ensure adherence to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
5. Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
6. Must successfully complete the Shift Leader certification program.

Church’s is committed to providing a fun, fast-paced career with opportunities for growth. We make real comfort food that makes a difference in people's lives. Our restaurant has been a place where hardworking people can get ahead and do amazing things by serving others for over 60 years.

Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.