Shift Leader - Restaurant 200616 - 410 N. Lindbergh Blvd., Florissant, MO 63031

Church's Chicken; Florissant (MO); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a dynamic and fast-paced environment where you will lead a team to deliver exceptional customer service. As a restaurant leader, you will be responsible for coaching and developing Team Members while ensuring compliance with company policies. This role offers growth opportunities and the chance to make a significant impact on the customer experience. If you are passionate about food safety and leadership, this is the perfect opportunity for you!

Qualifications

• Must be at least 18 years old and possess a high school diploma or G.E.D.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor customer service and ensure compliance with menu preparation standards.
• Assist Team Members in maintaining a clean restaurant and preparing quality products.

Skills

Customer Service

Food Safety

Leadership

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for their shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety training highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other shift-related forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdowns are correctly performed.
• Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and maintaining proper cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity and make hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.