Shift Leader - Restaurant 200612 - 10646 New Halls Ferry, Ferguson, MO 63135

Church's Chicken; Ferguson (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Leader to ensure exceptional customer experiences and team development. In this role, you will oversee daily operations, ensuring compliance with company standards while fostering a positive environment for both customers and team members. Your leadership will be crucial in maintaining high-quality service and food safety standards. If you're passionate about leading a team in a fast-paced setting and eager to grow within the company, this is the perfect opportunity for you.

Qualifications

• Must be at least 18 years old.
• Complete weekly sales reports and ensure accuracy.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Assign and oversee tasks carried out by Team Members.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Assign and oversee tasks carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Handle and store food products properly, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete weekly sales reports, bank deposit slips, cash and inventory worksheets, and other required forms; ensure accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system closure and polling.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid driver's license, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.