Shift Leader - Restaurant 200551 - 3303 Rivers Avenue, N. Charleston, SC 29405

Church's Chicken in; North Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading quick-service restaurant is seeking a Shift Leader to ensure exceptional customer service and team performance. The role involves coaching Team Members, maintaining food safety standards, and overseeing daily operations. Candidates should have a high school diploma and be at least 18 years old. Join us to grow your career in a supportive environment.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training is recommended.
• Possess a valid Driver's License and proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee tasks carried out by Team Members.
• Perform opening and closing duties as required.

Skills

Customer Service

Team Leadership

Food Safety

Education

High school diploma or G.E.D.

Job description

Shift Leader - Restaurant 200551 - 3303 Rivers Avenue, N. Charleston, SC 29405 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader, ensuring Team Members receive proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Assign and oversee tasks carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for preparing all menu items.
• Handle and store food products correctly, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure punctual attendance of all employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. is recommended.
• ServSafe food safety training is recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other shift-related forms accurately.
• Enter inventory and payroll data into the POS system as required.
• Ensure correct nightly POS system shutdown procedures.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we're not just a quick-service restaurant; we're a place where hard-working people can grow and succeed by serving others. We are an equal employment opportunity employer, making hiring decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.