Shift Leader - Restaurant 200538 - 920 N. Grand Blvd., St. Louis, MO 63106

Church's Chicken in; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Leader to oversee restaurant operations and ensure excellent customer service. The role involves training Team Members, maintaining compliance with company policies, and ensuring food safety standards. Applicants should be at least 18 years old and possess a high school diploma or equivalent.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety certification recommended.
• Complete Shift Leader certification program.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Assign and supervise Team Members.
• Perform opening and closing duties.

Skills

Customer Service

Leadership

Food Safety

Education

High School Diploma or G.E.D.

ServSafe Food Safety Certification

Job description

Shift Leader - Restaurant 200538 - 920 N. Grand Blvd., St. Louis, MO 63106 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Assign and supervise Team Members to carry out their activities effectively.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Handle and store food products according to procedures, including rotation and icing.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure punctual attendance of all employees during shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety certification is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms accurately.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdown for proper restaurant polling.
• Adhere to cash handling and security procedures, including cash counts, drawer management, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's is committed to providing a fun, fast-paced career with opportunities for growth. We make real comfort food that makes a difference. We are an equal opportunity employer, hiring without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected factor.