Reports To (Title):
Restaurant General Manager
Department:
Field Operations
Job Summary:
To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.
Key Duties/Responsibilities:
- Monitor and ensure prompt, friendly, and courteous customer service.
- Ensure all Church's menu products are prepared and served according to standard procedures.
- Ensure that assigned tasks and activities are carried out by Team Members.
- Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
- Demonstrate proper procedures for Team Members to follow.
- Enforce safety and security policies and procedures.
- Perform opening and closing duties as required on the Shift Awareness Checklists.
- Follow proper procedures for the preparation of all menu items.
- Handle and store food products properly, including rotation and icing procedures.
- Maintain professional and ethical leadership behaviors at all times.
- Ensure punctual attendance of employees for shifts.
- Perform other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
- Must be at least 18 years old.
- High school diploma or G.E.D. recommended.
- ServSafe food safety training recommended.
Position Qualifications/Functional Skills:
- Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheet, and other shift-related forms accurately.
- Enter inventory and payroll data into the POS system as required.
- Ensure nightly POS system shutdown for proper polling.
- Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash drawer levels.
- Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
- Successfully complete the Shift Leader certification program.
At Church's, we offer a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity and hire without regard to race, color, religion, sex, national origin, age, disability, or genetic information.