Shift Leader - Restaurant 200497 - 900 Augusta St, Greenville, SC 29605

Church's Chicken in; Greenville (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to oversee operations and ensure excellent customer service. The role involves training Team Members, managing food safety, and maintaining compliance with company policies. Ideal candidates will possess strong leadership skills and relevant experience in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• ServSafe food safety training is highly recommended.
• Possess a valid Driver's License and provide proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members to prepare quality products and maintain a clean restaurant.
• Complete Weekly Sales Report and ensure accuracy of paperwork.

Skills

Customer Service

Leadership

Food Safety

Education

High School Diploma or G.E.D.

Job description

Shift Leader - Restaurant 200497 - 900 Augusta St, Greenville, SC 29605 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Ensure that job assignments and activities are carried out by Team Members.
4. Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for the preparation of all menu items.
9. Follow procedures for receiving, handling, and storing food products, including rotation and icing procedures.
10. Maintain professional and ethical leadership behaviors at all times.
11. Ensure on-time attendance by each employee for the shift.
12. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensure accuracy of paperwork.
• Enter inventory and payroll into the POS system as required.
• Ensure the restaurant polls nightly by correctly closing the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.