Shift Leader - Restaurant 200428 - 1320 Clay Street, Vicksburg, MS 39183

Church's Chicken; Vicksburg (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Leader to guide Team Members in delivering exceptional customer service. This role involves ensuring compliance with food safety standards and operational procedures while fostering a positive work environment. With a focus on training and development, you will play a key role in maintaining high standards of service and product quality. Join a fun and fast-paced environment where your leadership can shine and contribute to the growth of the team.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Report and ensure accuracy.

Responsibilities

• Monitor customer service and ensure compliance with procedures.
• Assist Team Members in preparing quality products.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheet, and other shift-required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system poll and proper closedown procedures.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, and POS transactions.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.