Shift Leader - Restaurant 200423 - 905 E. U.S. Hwy #83 (Business Route), Mission, TX 78572

Church's Chicken; Mission (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the quick-service restaurant sector seeks a dynamic Restaurant Leader. In this role, you will guide and develop team members to deliver exceptional customer experiences while ensuring compliance with operational standards. This is an exciting opportunity to lead a passionate team in a fast-paced environment where your contributions will directly impact customer satisfaction and team performance. Join a company that values hard work and offers growth opportunities in a supportive atmosphere, making a real difference through comfort food.

Qualifications

• Minimum age of 18 years required.
• Completion of Shift Leader certification program is necessary.

Responsibilities

• Monitor customer service and ensure team compliance with procedures.
• Assist team members in food preparation and service.

Skills

Customer Service

Food Safety

Leadership

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance for all employees during shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety training highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheet, and other shift-required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly restaurant polls by correctly closing down the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and maintaining proper cash drawer levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Additional Information:

If you're hungry for a career that's fun, fast-paced, and full of opportunities, then you've come to the right place. At Church's, we're not your typical quick-service restaurant. We make real comfort food that makes a difference. For over 60 years, our restaurant has been a place where hardworking people can advance and achieve great things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.