Shift Leader - Restaurant 200414 - 2701 Peach Orchard, Augusta, GA 30906

Church's Chicken; Augusta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Leader to enhance customer experiences and lead a dynamic team. This role involves coaching and developing team members while ensuring compliance with operational policies. You'll be at the forefront of delivering exceptional service, overseeing food preparation, and maintaining a safe environment. If you're passionate about leadership and customer satisfaction, this opportunity offers a chance to make a significant impact in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and ensure accuracy.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Assist Team Members in preparing quality products and maintaining cleanliness.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms for the shift, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure the restaurant polls nightly by correctly closing the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.