Shift Leader - Restaurant 200364 - 925 Poplar Avenue, Memphis, TN 38105

Church's Chicken PR; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to oversee operations at their Memphis location. This role involves coaching team members, ensuring excellent customer service, and maintaining compliance with company policies. Ideal candidates will have a high school diploma and experience in food safety, along with strong leadership skills.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training highly recommended.
• Possess a valid Driver's License and proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure compliance with all Cajun Operating Company policies and procedures.
• Assist Team Members to prepare quality products and maintain cleanliness.

Skills

Customer Service

Leadership

Food Safety

Education

High school diploma or G.E.D.

Job description

Shift Leader - Restaurant 200364 - 925 Poplar Avenue, Memphis, TN 38105

Join to apply for the Shift Leader - Restaurant 200364 - 925 Poplar Avenue, Memphis, TN 38105 role at Church's Chicken PR.

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader, ensuring that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members to prepare quality products, provide service, and maintain cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required.
• Follow proper procedures for food preparation, receiving, handling, and storage.
• Maintain professional and ethical leadership behaviors.
• Ensure on-time attendance for each employee.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• Must be at least 18 years old.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety training highly recommended.

Position Qualifications/Functional Skills

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system poll and proper cash handling and security procedures.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.
• At Church's, we offer a fun, fast-paced environment with opportunities for growth, making a difference through quality food and service.
• Church's Chicken is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.