Shift Leader - Restaurant 200344 - 2101 NW 79th Street, Miami, FL 33147

Church's Chicken; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Restaurant Leader to ensure exceptional customer experiences and team development. In this role, you will guide your team in delivering prompt and friendly service while maintaining high standards of food safety and quality. You'll be responsible for training team members, enforcing safety policies, and managing daily operations to ensure a clean and efficient restaurant environment. This fast-paced career offers growth opportunities in a supportive atmosphere where your leadership can shine.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports accurately.

Responsibilities

• Monitor customer service and ensure compliance with standards.
• Assist Team Members in food preparation and service.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other shift-required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system closure for proper polling.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.