Shift Leader - Restaurant 200330 - 3201 East Hillsborough, Tampa, FL 33610

Church's Chicken; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Restaurant Leader to enhance customer experiences and lead a dedicated team. This role involves coaching and training team members to ensure compliance with operational standards while fostering a positive work environment. You will be responsible for maintaining high levels of customer service, overseeing food preparation, and ensuring adherence to safety protocols. Join a company with a rich history of providing comfort food and opportunities for personal growth, where your leadership can make a significant impact.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and other required forms accurately.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Oversee preparation and serving of menu products.
• Enforce safety and security policies.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Oversee that all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as per the Shift Awareness Checklists.
• Follow proper procedures for food preparation, receiving, handling, and storage, including rotation and icing.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure punctuality and attendance of all employees during shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. is recommended.
• ServSafe food safety training is recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms accurately.
• Enter inventory and payroll data into the POS system as required.
• Ensure proper nightly closing of the POS system.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS adjustments, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we're committed to providing a fun, fast-paced environment full of opportunities. With over 60 years of history, we are dedicated to making a difference through our comfort food and supporting our team members' growth.

Church's Chicken is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.