Shift Leader - Restaurant 200215 - 7529 1st Ave. N, Birmingham, AL 35206

Cajun Funding Corp; Ivanhoe (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Church's Texas Chicken is seeking a Shift Leader to guide team Members during shifts, coaching and developing staff to deliver an outstanding customer experience. The role ensures compliance with Cajun Operating Company policies and restaurants standards, while maintaining safe and efficient operations.

You will lead by example on service, food prep, and inventory processes, with focus on accuracy and teamwork.

Qualifications

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift.
• Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Adheres to cash handling and security procedures, including counts, drawer assignments and voids.
• Must possess a valid Driver’s License and have access to a vehicle during shifts, with proof of insurance.
• Must complete the Shift Leader certification program.

Responsibilities

• Monitors prompt, friendly, and courteous customer service.
• Ensures menu products are prepared and served to standard procedures.
• Ensures team members carry out assigned tasks and activities.
• Assists team members to prepare quality products, provide service, and maintain cleanliness.
• Demonstrates proper procedures for team members to follow.
• Enforces safety and security policies and procedures.
• Follows opening and closing duties per Shift Awareness Checklists.
• Follows product preparation procedures for all menu items.
• Follows receiving, handling, and storage procedures for food products.
• Follows rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Education

High school diploma or G.E.D.

ServSafe® food safety training

Tools

POS system

Job description

Reports To (Title): Restaurant General Manager Department: Field Operations

Job Summary

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church’s. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products.
• Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe® food safety training is highly recommended.

Position Qualifications/Functional Skills

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift.
• Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

Company Overview

1. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

2. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

Founded in San Antonio, Texas, in 1952, Church's Texas Chicken® is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Texas Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's® menu includes its world famous Original and Spicy chicken, chicken sandwiches with classic sides, and hand-made from scratch Honey-Butter Biscuits™. The Church's® system consists of more than 1700 locations in 20 countries and system-wide sales of $1.6 billion. Throughout the world the company operates two brands: Church's Texas Chicken® and Texas Chicken®.