Shift Leader - Restaurant 200215 - 7529 1st Ave. N, Birmingham, AL 35206

Church's Chicken PR; Birmingham (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team as a Shift Leader at a well-known quick service restaurant, where you will play a pivotal role in ensuring exceptional customer service and operational excellence. In this position, you will lead your team in delivering delicious, high-quality meals while maintaining a clean and safe environment. Your leadership will guide the team to adhere to company standards and provide the training necessary for their success. This role offers an opportunity to grow in a respected brand with a rich tradition of Southern hospitality and a commitment to quality. If you're passionate about food service and leadership, this is the perfect role for you.

Qualifications

• Must be at least 18 years of age.
• ServSafe food safety training is highly recommended.

Responsibilities

• Ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products and maintaining a clean restaurant.
• Complete Weekly Sales Reports and ensure accuracy of paperwork.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Shift Leader - Restaurant

Location: 7529 1st Ave. N, Birmingham, AL 35206

Time Type: Part time

Posted on: 30+ Days Ago

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church’s. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

About Us

Founded in San Antonio, Texas, in 1952, Church's Chicken is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high quality, authentic home-style fare, to help people provide affordable, complete meals for their families. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion.