Shift Leader - Restaurant 200096 - 2506 St Bernard Ave., New Orleans, LA 70119

Baylor Scott & White Health; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Restaurant General Manager to lead operations in New Orleans. The role involves coaching Team Members, ensuring compliance with company policies, and delivering outstanding customer service. Ideal candidates will have a high school diploma and food safety training, along with strong leadership skills.

Qualifications

• Must be at least 18 years old.
• Possess a valid Driver's License and proof of insurance.
• Successfully complete the Shift Leader certification program.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products and maintaining cleanliness.
• Enforce safety and security policies and procedures.

Skills

Customer Service

Team Leadership

Food Safety

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Adhere to procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheet, and other forms as required for the shift, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure the restaurant polls nightly by correctly closing down the POS system.
• Follow established cash handling and security procedures, including cash sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.