Shift Leader - Restaurant 200096 - 2506 St Bernard Ave., New Orleans, LA 70119

Church's Chicken in; New Orleans (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Leader to ensure exceptional customer service and effective team management. This role involves training team members, overseeing food preparation, and maintaining safety standards. Ideal candidates should have a high school diploma and food safety training, with opportunities for career growth in a dynamic work environment.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and other required forms accurately.
• Possess a valid Driver's License and proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Oversee that all menu products are prepared and served according to standard procedures.
• Assist Team Members in maintaining cleanliness and quality.

Skills

Customer Service

Team Management

Food Safety

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Job description

Shift Leader - Restaurant 200096 - 2506 St Bernard Ave., New Orleans, LA 70119 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Oversee that all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Handle receiving, storage, and rotation of food products correctly, including icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure punctual attendance of all employees during shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms accurately.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly polling of the restaurant by correctly closing down the POS system.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's is committed to providing a fun, fast-paced career with opportunities for growth. We are an equal opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.