Shift Leader: Path to Management with Paid Training

Dunkin'; Fountain (CO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid sick leave

Shift Leader PTO

Medical, Dental, Vision, ACA Benefits

Paid training & coaching

SNHU tuition discount

Employee discounts

Recognition & rewards

Job summary

DUNKIN' / QUALITY BRAND GROUP is seeking a Shift Leader to guide a fast-paced team, welcome guests, and uphold Dunkin' brand standards. You’ll lead with energy, manage shifts, and develop teammates through hands-on coaching and training.

You’ll be responsible for delivering excellent guest service, assisting with food prep and inventory, and ensuring safe, clean operations. Demonstrated leadership and reliability are valued in this role.

Qualifications

• Experience in food service or retail; leadership is a plus.
• Dependable, good communicator, helps teammates succeed.
• Ability to juggle busy shifts, stay calm, deliver strong guest service.

Responsibilities

• Set the tone, rally your team, and make guests feel welcome.
• Assist with food preparation, inventory, and accurate cash handling.
• Coach and celebrate teammates; recognize good work and progress.
• Keep the restaurant clean, safe, and welcoming while meeting standards.
• Support your manager and make sound decisions during shifts.

Skills

Leadership

Customer service

Communication

Dependability

Job description

DUNKIN' / QUALITY BRAND GROUP is seeking a Shift Leader to guide a fast-paced team, welcome guests, and uphold Dunkin' brand standards. You’ll lead with energy, manage shifts, and develop teammates through hands-on coaching and training.

You’ll be responsible for delivering excellent guest service, assisting with food prep and inventory, and ensuring safe, clean operations. Demonstrated leadership and reliability are valued in this role.