Shift Leader-Monkey Junction-5128

Ruby Tuesday; Wilmington (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader in Wilmington, NC, responsible for day-to-day restaurant management, supervising staff, and driving sales performance. Ideal candidates will have substantial restaurant management experience, a strong commitment to customer service, and the ability to lead a team effectively. This full-time position offers a dynamic work environment with responsibilities that range from staff training to managing food quality and guest relations.

Qualifications

• At least 21 years old
• 2 years of hands-on restaurant management experience preferred
• ServSafe Certified preferred or able to obtain within 90 days

Responsibilities

• Manage hourly employee performance evaluations and coaching
• Ensure compliance with health and safety regulations
• Oversee daily restaurant operations to maximize sales and profitability

Skills

Leadership

Communication

Problem Solving

Sales Growth

Education

High School Diploma or equivalent

Bachelor's Degree (preferred)

Job description

Join to apply for the Shift Leader-Monkey Junction-5128 role at Ruby Tuesday

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Join to apply for the Shift Leader-Monkey Junction-5128 role at Ruby Tuesday

This position is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading Team Members. Must present a professional image at all times. Must coach, counsel, and develop Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality.

Essential Duties And Responsibilities

• Manage hourly employees, including conducting performance evaluations, coaching and discipline.
• Reviewing applications, interviewing, and making recommendation to hire Hourly employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant.
• Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings.
• Ensure CHARM Service Model is executed by every team member with every guest.
• Providing, directing and scheduling Front of House and Back of House training.
• Supervise and overseeing the production and preparation of food and beverage in a manner consistent with established recipes and procedures.
• Follow Operations Playbook to ensure consistent daily operations.
• Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs and staffing notes with management team.
• Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained.
• Manage food, supplies and liquor costs by conducting weekly inventory.
• Understanding, managing, and practicing safe food handling procedures.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.
• Verify that all food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation.
• Responsible for execution of new initiatives including new product and menu rollouts.
• Lives our core values every day: Lead Boldly, Care Deeply, and Tell the Truth.
• Must be at least 21 years old.
• High School Diploma or High School equivalency required. Bachelor's Degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certified preferred or able to obtain certification within 90-days of employment.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability growing sales.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Sets clear goals for themselves and their team.
• Demonstrates strong verbal and written communication skills.
• Foster collaboration and team work within your team.
  
  

Physical Requirements

This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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