Shift Leader Maple Valley Burger King

Ambrosia QSR; Maple Valley (WA); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading restaurant company is seeking a Shift Leader in Maple Valley. This part-time position requires managing shifts, enhancing guest satisfaction, and overseeing team training. Ideal candidates possess strong problem-solving skills, effective communication abilities, and a commitment to maintaining a safe work environment. Benefits include medical insurance, flexible scheduling, and sick time.

Benefits

Medical insurance (United Healthcare, Kaiser)

Sick Time: 1 hour per 30 hours worked

Direct Deposit

Flexible Scheduling

Qualifications

• Must be 18+ years old and authorized to work in the U.S.
• Pass a criminal background check.
• At least 6 months of food/retail lead experience required.

Responsibilities

• Manage specific shifts to ensure smooth operation.
• Train and develop staff according to plans.
• Ensure food safety and compliance with standards.

Skills

Communication

Problem-Solving

Punctuality

Energetic

Respectful

Education

High School Diploma or equivalent

Serv Safe Certificate

Sexual Harassment Certificate

Tools

POS systems

Kitchen equipment

Food prep tools

Beverage equipment

Job description

Join to apply for the Shift Leader Maple Valley Burger King role at Ambrosia QSR

Reports to: Restaurant General Manager

FLSA status: Non-Exempt - Hourly

Direct Reports: None

Position Overview

A Shift Leader is a variable hour Ambrosia QSR employee responsible for managing specific shifts to ensure smooth daily operations. They work in the front of the restaurant during peak hours to enhance guest and team satisfaction, proficient in all team member roles, and capable of handling operations safely in the absence of a manager. Responsibilities vary based on restaurant needs.

Job Responsibilities

Profitability

• Ensure all food, drinks, and desserts follow company recipes and are correctly entered in the POS system.
• Organize shift readiness, assign team members to meet sales demands, and manage waste and prep systems to control costs.
• Use equipment and products appropriately; troubleshoot minor issues and report unsafe or non-working equipment. Ensure safety equipment is used.
• Follow all cash handling policies.

Guests

• Greet guests with friendliness and urgency.
• Ensure guests have an exceptional experience; resolve issues positively.
• Walk through the restaurant to check facilities and engage with guests.
• Promote excellent customer service and handle complaints in the absence of higher management.

Team

• Train and develop staff following training plans.
• Ensure staff take required breaks and are fit for duty.
• Report any sick employees or guest complaints immediately.
• Promote a safe, inclusive, and harassment-free work environment.

Operations

• Manage food safety and follow safety procedures.
• Implement marketing plans and promotions.
• Use headsets to monitor team interactions and provide feedback.
• Troubleshoot equipment issues and ensure compliance with food safety standards.
• Communicate with management and supervise on-shift staff.

Qualifications and Skills

• Must be 18+ years old.
• Authorized to work in the U.S.
• Pass a criminal background check.
• Basic computer skills and effective communication.
• Responsible, punctual, respectful, and energetic.
• Problem-solving skills in collaboration with restaurant leaders.

Education and Experience

• High School Diploma or equivalent preferred.
• Serv Safe and Sexual Harassment Certificates required.
• Shift control training completed and validated.
• At least 6 months of food/retail lead experience for external hires.
• Experience with POS systems preferred.

Tools and Equipment

• Kitchen equipment: toasters, fryers, ovens, microwaves, etc.
• Food prep tools: slicers, choppers, gloves.
• Beverage equipment: soda machines, coffee makers, blenders.
• POS systems and cash registers.
• Cleaning supplies and chemicals.

Benefits

• Medical insurance (United Healthcare, Kaiser)
• Sick Time: 1 hour per 30 hours worked
• Direct Deposit
• Flexible Scheduling

Additional Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Other
• Industry: Restaurants

This job posting is active and not expired.