Shift Leader / Management

Marco's Pizza - MPUT; West Valley City (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Marco's Pizza in Utah is seeking a Shift Leader to supervise store crews, maintain customer satisfaction, and drive profitability during each shift. This role emphasizes accountability, teamwork, and hands-on leadership in a fast-paced environment.

Ideal candidates will have experience in hospitality or quick-service, demonstrate integrity, and be comfortable using store technology and handling money. A flexible schedule and a commitment to Marco's cultural beliefs are essential.

Qualifications

• Experience in quick-service or hospitality preferred.
• Ability to supervise and train staff.
• Willingness to work flexible hours.

Responsibilities

• Supervise store crews to ensure customer satisfaction and store profitability during shifts.
• Maintain a Five-Star experience for Marco's Pizza guests.

Job description

Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. To maintain that environment, we need Shift Leaders to be highly engaged and to display personal accountability and responsibility.

Shift Leader Job Requirements:

A successful Shift Leader works productively and supervises store crews to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift:

Skills

• A strong, professional, and courteous work ethic, unquestionable integrity, and staunch moral behaviors that reflect favorably upon themselves and Marco's Pizza
• The ability to work as part of a purpose-driven and engaged team dedicated to providing Marco's Pizza Guests with a Five-Star experience
• The ability to accurately and efficiently count money and make change
• Proficiency in basic mathematical skills, which include addition, subtraction, multiplication, and division
• The ability to tactfully communicate with supervisors, teammates, and Guests, both verbally and in writing
• The ability to comply with all safety and security policies and procedures
• The ability to remain calm and focused in often high tempo and stressful environments
• The ability to work flexible hours
• The ability to use store technology and equipment in a safe and efficient manner

Attributes/Attitudes/Abilities

Successful Shift Leader applicants must show, or have, the following:

• Enjoys serving others
• Able to work flexible schedules
• Tactful, courteous, and respectful when interacting with others
• Consistently gives sincere and total effort and demonstrates initiative
• Comfortable using technology and restaurant equipment
• Absolutely safety conscious, and willing to stop unsafe acts
• Thrives on helping others succeed and teams to excel
• Aligns actions to support the team
• Must be able to adopt the Marco's Cultural Beliefs

Requirements

• Experience preferred
• Opportunity for advancement
• Flexible schedule