Shift Leader - Linthicum - 4726

Ruby Tuesday; Linthicum Oaks (MD); On-site; USD 20,664 - 27,552; Full time

Job summary

Ruby Tuesday is looking for a Shift Leader in Linthicum, MD to oversee day-to-day restaurant operations. The role includes teaching and training Team Members while ensuring a great guest experience. Strong leadership and customer service skills are essential.

Ideal candidates should be at least 21 years old with management experience or high-performing Team Members ready for advancement. The position also involves supervising a team of 15-25 members and maintaining high operational standards.

Qualifications

• Must be at least 21 years of age.
• High performing Team Member potential for management advancement.
• At least six months of shift leader or management experience.

Responsibilities

• Assist management team with operations and guest experience.
• Lead and train Team Members for excellent service.
• Supervise 15 – 25 team members.

Skills

Leadership

Team development

Customer service

Time management

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Job Location: 4726-Linthicum - LINTHICUM, MD 21090

Salary Range: $15.00 - $20.00 Hourly

JOB SUMMARY

This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a professional image at all times. Must assist the management team with coaching, counseling, and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Attend as scheduled.
• Ensure each guest receives excellent service by leading and modeling CHARM and CARE.
• Assist management team with recruiting, training, developing, and communicating through consistent daily interactions with all Team Members.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food safety, etc.
• Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.
• Responsible for assisting the management team with the execution of new initiatives including new product and menu rollouts.
• Other responsibilities, as assigned.

SUPERVISORY RESPONSIBILITIES

Reporting to the General Manager, the Shift Leader is responsible for supervising 15 – 25 team members.

QUALIFICATIONS

• Must be at least 21 years of age.
• High School Diploma or High School equivalency preferred.
• Internal Candidates: High performing Team Member who has been certified in all hourly positions, with potential to advance to a management position.
• External Candidates: At least six months of shift leader or management experience.
• Basic computer skills required.

PHYSICAL REQUIREMENTS

This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.