Shift Leader: Lead, Train & Elevate Guest Experience

Workstream; Irving (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401K

HSA

Medical, Dental, Vision Insurance

Paid Training

Complimentary meals

Daily Pay Option

Opportunities for advancement

Job summary

Workstream is looking for a Shift Leader in Irving, Texas. The ideal candidate will have at least 1 year of experience in the Quick Service Restaurant (QSR) industry, ideally with skills in team leadership and conflict resolution. Responsibilities include supporting management in daily operations and providing exceptional customer service. Strong communication skills are essential. The position offers competitive compensation and benefits including 401K, medical insurance, and opportunities for advancement.

Qualifications

• Minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.

Responsibilities

• Support the General and/or Assistant Manager in daily operations.
• Provide exceptional customer service to ensure repeat business.
• Help team members with performance and training initiatives.

Skills

Team leadership

Conflict resolution

Communication skills

Education

High School Diploma or GED

Tools

POS system

ServSafe certification

Job description

Workstream is looking for a Shift Leader in Irving, Texas. The ideal candidate will have at least 1 year of experience in the Quick Service Restaurant (QSR) industry, ideally with skills in team leadership and conflict resolution. Responsibilities include supporting management in daily operations and providing exceptional customer service. Strong communication skills are essential. The position offers competitive compensation and benefits including 401K, medical insurance, and opportunities for advancement.