Shift Leader: Lead Team, Service Excellence, Growth

Hoogland Restaurant Group; Tulsa (OK); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Medical, Dental and Vision Insurance

Company Paid Life Insurance

Paid Time Off

401(k) with company match of 50%

Eat for FREE employee meal plan

Full/Paid Training

Growth Opportunity - opening 30 new Jc

Much, much more!

Job summary

Hoogland Restaurant Group is seeking a dynamic Shift Leader for Marco's Pizza locations in Tulsa, OK. You will open/close shifts, supervise team members, ensure product quality, service speed, and guest satisfaction while managing costs and deposits.

Training, development, and growth opportunities are available in a fast-paced, people‑driven environment. We value leadership, teamwork, and a commitment to exceptional customer experiences, with competitive compensation and benefits.

Qualifications

• Desire to ensure happiness of our customers.
• Ability to lead a team to produce high quality services and product.
• 18+ years of age.

Responsibilities

• Open and close shifts without supervision and manage daily operations.
• Ensure standards for product quality, service speed, cleanliness, and sanitation.
• Lead team members, delegate duties, and train on policies and procedures.
• Resolve customer complaints and deliver exceptional guest service.
• Control costs, maintain deposits, and ensure cash handling accuracy.

Skills

Leadership

People skills

Training others

Customer service

Job description

Hoogland Restaurant Group is seeking a dynamic Shift Leader for Marco's Pizza locations in Tulsa, OK. You will open/close shifts, supervise team members, ensure product quality, service speed, and guest satisfaction while managing costs and deposits.

Training, development, and growth opportunities are available in a fast-paced, people‑driven environment. We value leadership, teamwork, and a commitment to exceptional customer experiences, with competitive compensation and benefits.