Shift Leader: Lead Team, Drive Guest Satisfaction

KF

Kissimmee (FL)

On-site

USD 32,000 - 52,000

Full time

15 hours ago
Be an early applicant
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive Pay
Free meal each shift
Bonus Eligible
Tuition reimbursement and scholarship
Flexible schedules
Vacation pay and PTO
Medical benefits
401K with 6% match
Health and Wellness programs
KFC Foundation scholarships & tuition"

Job summary

KF in Kissimmee, FL is seeking a proactive Shift Leader to guide a fast-moving team, uphold KFC standards, and resolve guest concerns with energy and care.

You’ll coach Team Members, monitor food safety and quality, assist with scheduling and cash handling, and work with the RGM on training and store initiatives.

This role rewards strong communicators with leadership instincts who thrive in a busy environment and want growth through flexible shifts and benefits.

Qualifications

  • 1 year restaurant/retail experience, 3 months shift lead preferred.
  • Adheres to cash, security, inventory and labor policies.
  • Must be at least 18 years of age.

Responsibilities

  • Ensure consistent customer satisfaction by executing routines and prioritizing guest needs.
  • Oversee Team Members' completion of shift tasks and maintain clean appearances.
  • Ensure food safety, quality, and accuracy of orders.
  • Provide regular feedback to the RGM on Team Member performance.
  • Offer ongoing constructive feedback and training to Team Members.
  • Handle conflicts constructively and work with the RGM to resolve.
  • Assist the RGM in screening Team Member candidates.
  • Assist with Profit & Loss management by following cash control procedures and managing labor.
  • Oversee proper product preparation, rotation, portioning, cooking and holding times.
  • Assist the RGM with facility maintenance and health/safety standards.

Skills

Leadership
Customer Service
Communication
Cash Handling

Job description

KF in Kissimmee, FL is seeking a proactive Shift Leader to guide a fast-moving team, uphold KFC standards, and resolve guest concerns with energy and care.

You’ll coach Team Members, monitor food safety and quality, assist with scheduling and cash handling, and work with the RGM on training and store initiatives.

This role rewards strong communicators with leadership instincts who thrive in a busy environment and want growth through flexible shifts and benefits.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Shift Leader: Inspire a High-Energy Team
Shift Leader: Inspire a High-Energy Team

Hunter Super Techs - TurnPoint • Lakeland (FL)

On-site
USD 17,000 - 22,000
Competitive Pay
Free meal per shift
Bonus Eligible
+7
Shift Manager: Lead Fast-Food Team to Excellence
Shift Manager: Lead Fast-Food Team to Excellence

KBP Brands • Clearwater (FL)

On-site
USD 42,000 - 54,000
Paid training
Free shift meal
Employee discount
+8
Shift Leader — Drive Quality, Service & Team Growth
Shift Leader — Drive Quality, Service & Team Growth

McDonald's • Kissimmee (FL)

On-site
USD 19,320 - 27,517
15-25 days paid vacation
10 paid holidays
College tuition assistance
+2
Shift Leader – Fast-Food Ops & Growth Path
Shift Leader – Fast-Food Ops & Growth Path

KBP Brands • Bluffton (IN)

On-site
USD 36,000 - 48,000
Paid training
Shift meal
Employee discount
+5
Shift Leader - Fast-Casual Dining, Flexible Hours, Weekly Pay
Shift Leader - Fast-Casual Dining, Flexible Hours, Weekly Pay

Bojangles' Restaurants, Inc. • Kissimmee (FL)

On-site
USD 19,000 - 29,000
Referral Program - $250.00 BoBucks
Flexible hours
Weekly Pay
+5
Shift Leader — Lead a Fast‑Paced Restaurant Team
Shift Leader — Lead a Fast‑Paced Restaurant Team

KBP Brands • Midlothian (VA)

On-site
USD 36,000 - 48,000
Paid training
Free shift meal and employee discount
Medical, dental, and vision benefits
+4
Shift Manager – Lead Team, Deliver Top Service
Shift Manager – Lead Team, Deliver Top Service

KBP Brands • Holiday (FL)

On-site
USD 36,000 - 60,000
Paid training
Free shift meal and employee discount
Medical benefits
+6
Shift Manager: Lead Team, Delight Guests, Grow Your Career
Shift Manager: Lead Team, Delight Guests, Grow Your Career

KBP Brands • Lewiston (ME)

On-site
USD 42,000 - 54,000
Paid training
Free shift meal
Employee discount
+7
Shift Leader: Flexible Hours, Growth & Team Impact
Shift Leader: Flexible Hours, Growth & Team Impact

RaceTrac • Kissimmee (FL)

On-site
USD 33,000 - 45,000
Medical, dental, vision
401(K)
PTO
+1
Shift Manager - Lead Fast-Food Team to Great Service
Shift Manager - Lead Fast-Food Team to Great Service

Paradox.ai by Workday - ATS • Winchester (VA)

On-site
USD 36,000 - 48,000
Paid training
Free shift meal
Employee discount at KBP restaurants
+2