Shift Leader: Lead Service & Team Performance

CKE Restaurants, Inc.; Hampton (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A well-known fast-food chain is seeking a Shift Leader responsible for supporting the General Manager in managing daily operations. This role involves leading a team to deliver quality customer service, ensuring employees meet job expectations, and participating in company initiatives. Candidates should have 2 to 3 years of experience in restaurant management, strong leadership skills, and a High School Diploma or GED. This position is ideal for someone capable of working in a fast-paced environment and managing operational challenges effectively.

Qualifications

• 2 to 3 years of experience in restaurant management or related fields.
• Excellent planning and time management skills.
• Reliable transportation and communication method.

Responsibilities

• Assist the General Manager with management activities.
• Ensure customer satisfaction and overall quality service.
• Lead work shift activities to maximize sales and profits.

Skills

Restaurant management knowledge

Planning and time management

Team building

Problem-solving

Analytical skills

Organizational skills

Education

High School Diploma or GED

Job description

A well-known fast-food chain is seeking a Shift Leader responsible for supporting the General Manager in managing daily operations. This role involves leading a team to deliver quality customer service, ensuring employees meet job expectations, and participating in company initiatives. Candidates should have 2 to 3 years of experience in restaurant management, strong leadership skills, and a High School Diploma or GED. This position is ideal for someone capable of working in a fast-paced environment and managing operational challenges effectively.