Shift Leader: Lead Operations & Service Excellence

Papa Johns South MS; Gulfport (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Food discounts

Training programs

Career advancement

Fun, supportive environment

Insurance options

Job summary

Papa Johns South MS is seeking a Shift Leader to help oversee store operations and mentor teammates. You will lead by example, manage opening and closing procedures, take orders, and ensure fast, high-quality pizza service. You’ll also handle inventory, costs, and cash, delegate tasks, and support staff development.

Must be 18+, have reliable transportation, and be able to stand for long periods and lift up to 20 lbs. ServSafe is preferred.

Qualifications

• Must be at least 18 years old.
• Reliable transportation to and from work.
• Ability to stand for extended periods, bend, and lift up to 20 lbs.
• ServSafe Certificate preferred.

Responsibilities

• Lead by example and support the manager on duty.
• Execute opening and closing procedures.
• Take customer orders and ensure top-notch service.
• Prepare products from start to finish with quality and speed.
• Maintain a clean and organized environment.
• Manage inventory, food and labor costs, and cash handling.
• Delegate tasks effectively and support team development.

Skills

Customer service

Team leadership

Cash handling

Job description

Papa Johns South MS is seeking a Shift Leader to help oversee store operations and mentor teammates. You will lead by example, manage opening and closing procedures, take orders, and ensure fast, high-quality pizza service. You’ll also handle inventory, costs, and cash, delegate tasks, and support staff development.

Must be 18+, have reliable transportation, and be able to stand for long periods and lift up to 20 lbs. ServSafe is preferred.