Shift Leader: Lead Hospitality, Flexible Hours & Growth

Freddy’s Frozen Custard & Steakburgers; Brooklyn Park (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Career advancement

Job summary

Freddy's Frozen Custard & Steakburgers in Minnesota is hiring a highly skilled Shift Leader to drive guest satisfaction and staff performance at the Brooklyn Park location. You will lead a team, manage daily operations, and uphold high standards of hospitality while delivering fresh, cooked-to-order meals.

Ideal candidates bring guest-focused experience, strong communication, a professional appearance, and a willingness to support teammates.

Qualifications

• At least one year of experience in guest-focused businesses like retail, restaurant, or hospitality.
• Reliable with natural leadership abilities and a self-starting personality.
• Professional appearance and excellent communication skills.
• Willingness to support team members as needed.
• Ability to effectively use point of sale systems.
• Must be at least 17 years old.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Assist with day-to-day restaurant operations ensuring smooth workflow.
• Control labor and food costs while maintaining high quality standards.
• Handle guest issues professionally and with care.
• Serve as a positive role model of hospitality and teamwork.

Skills

Leadership

Guest experience

Communication

POS usage

Team support

Reliability

Tools

POS systems

Job description

Freddy's Frozen Custard & Steakburgers in Minnesota is hiring a highly skilled Shift Leader to drive guest satisfaction and staff performance at the Brooklyn Park location. You will lead a team, manage daily operations, and uphold high standards of hospitality while delivering fresh, cooked-to-order meals.

Ideal candidates bring guest-focused experience, strong communication, a professional appearance, and a willingness to support teammates.