Shift Leader — Fast-Paced Restaurant Team Captain

Workstream; Saraland (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Hardee's is seeking a Shift Leader to guide restaurant operations during your shift, ensuring guest satisfaction, food quality, and cleanliness. You’ll lead teammates, enforce standards, and maintain a safe, efficient environment in a fast-paced setting.

You will train crew members, monitor labor and inventory, and communicate expectations. This role offers growth in a team-driven, customer-focused workplace, with opportunities to develop leadership skills in a nationwide restaurant network.

Responsibilities

• Supervise restaurant operations during assigned shifts to ensure smooth, efficient service.
• Maintain standards for food quality, guest service, and cleanliness.
• Monitor operations and adjust as needed to keep service running smoothly.
• Lead by example with professionalism, teamwork, and a strong work ethic.
• Assist in training and developing crew members under management.
• Provide guidance to team members to ensure procedures are understood.
• Help motivate the team to deliver excellent service to guests.
• Step in to assist with crew duties when needed.
• Conduct brief team meetings to review goals and procedures.
• Communicate updates related to operations, safety, and training.
• Encourage teamwork and maintain a positive working environment.
• Monitor staffing levels to ensure proper coverage.
• Manage labor usage to meet cost standards.
• Adjust assignments and workflow to maintain productivity.
• Follow inventory guidelines and help control product rotation.
• Assist with inventory tracking to meet GAP standards.
• Ensure equipment and facilities are clean and maintained.
• Enforce cash handling procedures to protect assets.
• Ensure compliance with HR policies, sanitation, safety, and security.
• Maintain professional appearance and standards.
• The Hardee's team has 60 years of community-focused service.

Job description

Hardee's is seeking a Shift Leader to guide restaurant operations during your shift, ensuring guest satisfaction, food quality, and cleanliness. You’ll lead teammates, enforce standards, and maintain a safe, efficient environment in a fast-paced setting.

You will train crew members, monitor labor and inventory, and communicate expectations. This role offers growth in a team-driven, customer-focused workplace, with opportunities to develop leadership skills in a nationwide restaurant network.