Shift Leader: Lead Fast-Paced Service Team

McDonald's; Akron (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

7–18 days paid vacation

Tuition assistance up to $3,000/year

Medical, dental and vision coverage

Free uniforms

Short-Term Disability and Life insured

Bonuses and more

Job summary

McDonald’s franchisee in Akron is seeking a Shift Leader to oversee shifts, lead crew, and ensure food safety, quality, and customer service. You will monitor performance, handle scheduling, and help prepare the next Shift Leader for a smooth handoff.

Ideal candidates have prior leadership experience in hospitality or retail, are flexible with schedules, and enjoy working in a fast-paced McDonald’s environment. Training and team collaboration are emphasized.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.

Responsibilities

• Oversee food safety and quality during shifts.
• Manage internal communications during a shift.
• Oversee inventory management and daily maintenance.
• Direct crew management and training during shifts.
• Ensure exceptional customer service and drive fast, accurate service.

Skills

Leadership

Teamwork

Customer service

Scheduling

Food safety

Job description

McDonald’s franchisee in Akron is seeking a Shift Leader to oversee shifts, lead crew, and ensure food safety, quality, and customer service. You will monitor performance, handle scheduling, and help prepare the next Shift Leader for a smooth handoff.

Ideal candidates have prior leadership experience in hospitality or retail, are flexible with schedules, and enjoy working in a fast-paced McDonald’s environment. Training and team collaboration are emphasized.