Shift Leader: Lead Crew & Elevate Guest Experience

Ontario Trillium Foundation; Greenfield (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

The Shift Leader at the Dunkin' franchisee will coach Crew Members throughout their shift to ensure Brand standards are met and to deliver a great, friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits include competitive wages, a team-oriented environment, and substantial growth opportunities for those who work hard within the company.

Qualifications

• Experience coaching crew members on shift.
• Ability to lead and motivate a team during busy periods.
• Focus on delivering a friendly guest experience.

Responsibilities

• Coach Crew Members during shifts to meet brand standards.
• Set goals and assign tasks to team members.
• Provide timely feedback and celebrate successes.

Skills

Coaching

Leadership

Guest experience

Job description

The Shift Leader at the Dunkin' franchisee will coach Crew Members throughout their shift to ensure Brand standards are met and to deliver a great, friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits include competitive wages, a team-oriented environment, and substantial growth opportunities for those who work hard within the company.