Shift Leader: Lead Crew, Elevate Guest Experience

DISRUPT; Biddeford (ME); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive hourly pay

Medical, dental, and vision insurance

401(k)

Paid time off

Paid training and ongoing development

Flexible scheduling

Employee discount

Referral program bonus

Job summary

DISRUPT is looking for a Shift Leader in Biddeford, Maine to oversee daily operations at Papa John's. The ideal candidate will lead from the front, coach team members, and ensure high-quality customer interactions. Responsibilities include monitoring performance, addressing customer concerns, and maintaining operational standards. Candidates should have previous leadership experience and be at least 18 years old. Competitive pay and benefits include medical insurance, 401(k), and paid training.

Qualifications

• Calm under pressure and clear in communication.
• Prior leadership or shift lead experience preferred.
• Must be 18 or older.

Responsibilities

• Lead and coach crew members during shifts.
• Ensure quality customer interactions and handle concerns.
• Oversee daily operations including opening and closing duties.
• Monitor performance and help improve efficiency.

Skills

Leadership

Problem-solving

Customer service

Communication

Education

Food Handler Certification

Job description

DISRUPT is looking for a Shift Leader in Biddeford, Maine to oversee daily operations at Papa John's. The ideal candidate will lead from the front, coach team members, and ensure high-quality customer interactions. Responsibilities include monitoring performance, addressing customer concerns, and maintaining operational standards. Candidates should have previous leadership experience and be at least 18 years old. Competitive pay and benefits include medical insurance, 401(k), and paid training.