Shift Leader — Lead a Fast-Paced, Customer-First Team

Potbelly; Annapolis (MD); On-site; USD 23,763 - 24,452; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Flexible Work Schedule

Retirement Savings 401(k) with company match

Job summary

A popular sandwich shop in Annapolis is looking for a friendly and outgoing Shift Leader to manage and develop team members. The ideal candidate will have at least one year of supervisory experience and a passion for customer service. Responsibilities include leading shifts, ensuring product quality, and managing daily operations. This role offers competitive pay, benefits, and opportunities for career growth in a fast-paced environment.

Qualifications

• At least 1 year of supervisory experience in a restaurant or retail environment preferred.
• Must be at least 18 years old.
• Ability to manage potential allergens.

Responsibilities

• Lead team members on shifts and efficiently assign tasks.
• Ensure all security procedures and safety standards are followed.
• Effectively handle customer complaints and issues.

Skills

Customer service orientation

Problem-solving skills

Strong communication skills

Experience in a high-paced environment

Job description

A popular sandwich shop in Annapolis is looking for a friendly and outgoing Shift Leader to manage and develop team members. The ideal candidate will have at least one year of supervisory experience and a passion for customer service. Responsibilities include leading shifts, ensuring product quality, and managing daily operations. This role offers competitive pay, benefits, and opportunities for career growth in a fast-paced environment.