Shift Leader - Lead a Fast-Paced Cafe Team

Potbelly - Gold and Green Management LLC; Jacksonville (FL); On-site; USD 33,000 - 45,000; Full time

Job summary

A leading restaurant franchise in Jacksonville, Florida, is seeking a Shift Leader to manage daily operations, ensure high-quality food service, and train associates. Applicants should have at least one year of supervisory experience in a restaurant or retail environment and must be capable of leading a team in a high-volume setting. This position requires strong communication skills, a focus on customer satisfaction, and the ability to comply with food safety standards.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• Must be trained and pass a Food Safety Certification course.
• Ability to comprehend and communicate in English.

Responsibilities

• Lead associates on shifts, assigning tasks and providing feedback.
• Manage and organize the line, ensuring product quality.
• Control food costs, labor, and cash handling.

Skills

Supervisory experience

Customer service skills

Communication skills

Organizational skills

Leadership skills

Education

High School degree

Job description

A leading restaurant franchise in Jacksonville, Florida, is seeking a Shift Leader to manage daily operations, ensure high-quality food service, and train associates. Applicants should have at least one year of supervisory experience in a restaurant or retail environment and must be capable of leading a team in a high-volume setting. This position requires strong communication skills, a focus on customer satisfaction, and the ability to comply with food safety standards.