Shift Leader: Inspire Teams & Drive Service

RaceTrac, Inc.; Opelousas (LA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Leadership training

Flexible scheduling

People-first environment

Benefits package

Job summary

RaceTrac, Inc. seeks engaged Shift Managers in Louisiana to lead store teams during scheduled shifts, delivering excellent guest service and maintaining safety and cleanliness standards. You will train and coach staff, manage operations, and ensure policies are followed to drive store performance.

The role offers competitive pay, incentive programs, and opportunities for advancement within a fast-paced, people-first environment. A comprehensive benefits package is also available.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Ability to lift up to 50 lbs. and perform physical tasks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Responsibilities

• Lead store shifts and set the tone for the team
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling
• Coach team members in real time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Train and guide staff to meet guest service, food safety, and cleanliness standards
• Oversee inventory, vendor check-in, promotional communication, and compliance documentation
• Lead shift-change communication and ensure team alignment throughout the day
• Relay updates from leadership to shift associates and monitor task completion

Skills

Leadership

Communication

Team building

Guest service

Education

High School Diploma or GED

Job description

RaceTrac, Inc. seeks engaged Shift Managers in Louisiana to lead store teams during scheduled shifts, delivering excellent guest service and maintaining safety and cleanliness standards. You will train and coach staff, manage operations, and ensure policies are followed to drive store performance.

The role offers competitive pay, incentive programs, and opportunities for advancement within a fast-paced, people-first environment. A comprehensive benefits package is also available.