Shift Leader: Hospitality & Team Excellence

greene king; Willington (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Career development opportunities

33% discount on food and drink

50% discount at Greene King Inns

Employee assistance program

Retail discounts

Job summary

Greene King is seeking a Team Leader for their Farmhouse Inns location in Willington, Connecticut. This role involves leading a team to provide exceptional customer service and ensuring high standards. The ideal candidate will have a keen eye for detail and the ability to adapt to challenges. Responsibilities include deputizing for management and coordinating team activities during busy shifts. Greene King offers competitive salaries, career development opportunities, and various employee benefits including substantial discounts on food and accommodations.

Qualifications

• Be a role model on giving great service and ensure every customer receives a warm welcome.
• Ability to think on your feet and adapt to challenges during busy shifts.
• Great eye for detail, ensuring every pint is poured to perfection.

Responsibilities

• Lead the team to deliver a memorable experience for customers.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.

Skills

Attention to detail

Customer service

Adaptability

Team collaboration

Problem-solving

Job description

Greene King is seeking a Team Leader for their Farmhouse Inns location in Willington, Connecticut. This role involves leading a team to provide exceptional customer service and ensuring high standards. The ideal candidate will have a keen eye for detail and the ability to adapt to challenges. Responsibilities include deputizing for management and coordinating team activities during busy shifts. Greene King offers competitive salaries, career development opportunities, and various employee benefits including substantial discounts on food and accommodations.