Shift Leader: Hospitality Captain with Flexible Schedules

Penn Station East Coast Subs; Bowling Green (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Free meal

Job summary

Penn Station East Coast Subs in Bowling Green, KY is hiring a Shift Leader to join our restaurant management team. The role involves opening, mid-shift, and closing duties and delivering top-notch hospitality to every guest.

You will guide a frontline team, ensure service standards, and train colleagues while maintaining a clean, safe, and welcoming dining environment.

This position offers opportunities to develop leadership skills in a fast-paced, customer-focused setting.

Qualifications

• Team-oriented, friendly, and honest with strong customer service skills.
• Reliable transportation is required.
• Authorized to work in the United States.
• Must be at least 17 years old.

Responsibilities

• Take orders and handle cash/credit with a courteous response.
• Deliver meals to guests at tables or pickup area while maintaining service quality.
• Maintain cleanliness of work areas, dining room, parking lot, and restrooms.
• Stock supplies as needed during the shift.
• Lead and coach a team to uphold hospitality and service standards.
• Provide training on policies and procedures to team members.
• Maintain food safety and cleanliness standards.
• Open and/or close the restaurant and lead the shift as a key holder.

Skills

Team-oriented

Customer service

Job description

Penn Station East Coast Subs in Bowling Green, KY is hiring a Shift Leader to join our restaurant management team. The role involves opening, mid-shift, and closing duties and delivering top-notch hospitality to every guest.

You will guide a frontline team, ensure service standards, and train colleagues while maintaining a clean, safe, and welcoming dining environment.

This position offers opportunities to develop leadership skills in a fast-paced, customer-focused setting.