Shift Leader - Guest Service & Training Coach

Taco Bell; Glassboro (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

A well-known fast-food restaurant is seeking a Shift Manager in Glassboro, NJ. Responsibilities include assisting management with daily operations, ensuring high levels of customer service, conducting food safety audits, and monitoring inventory management. The ideal candidate will have experience in food service and a strong understanding of customer satisfaction and product quality standards. This role also involves training and coaching hourly employees to maintain service excellence.

Qualifications

• Experience in a fast-paced food service environment.
• Ability to provide coaching and feedback to crew members.
• Understanding of food handling and safety procedures.

Responsibilities

• Assist management in routine administrative tasks.
• Drive excellence in customer service and product quality.
• Conduct inventory and monitor operational processes.

Skills

Customer service excellence

Fast, accurate service

Food safety procedures

Inventory management

Job description

A well-known fast-food restaurant is seeking a Shift Manager in Glassboro, NJ. Responsibilities include assisting management with daily operations, ensuring high levels of customer service, conducting food safety audits, and monitoring inventory management. The ideal candidate will have experience in food service and a strong understanding of customer satisfaction and product quality standards. This role also involves training and coaching hourly employees to maintain service excellence.