Shift Leader: Guest Service & Operations - PTO Eligible

Summerwood Corporation; Somers Point (NJ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical, dental and health insurance

Paid Time Off (PTO)

Eligibility for bonuses

Job summary

Summerwood Corporation in Somers Point, New Jersey is seeking a Shift Manager to assist in daily operations and improve customer service standards. This role encompasses various responsibilities, including training crew members, conducting food safety audits, and ensuring compliance with company standards.

The ideal candidate will demonstrate strong leadership and coaching abilities, alongside a passion for quick service and guest satisfaction. A competitive hourly wage between $17.00 and $20.00 is offered, along with benefits such as PTO and health insurance.

Qualifications

• Ability to maintain high-quality customer service and product standards.
• Experience in conducting food safety audits.
• Strong coaching and feedback skills for crew members.

Responsibilities

• Assist in routine administrative and operational tasks within the restaurant.
• Conduct daily inventory and food safety audits.
• Provide ongoing coaching and feedback to crew on service and quality.
• Monitor speed of service performance and resolve bottlenecks.

Skills

Customer service excellence

Food safety procedures

Inventory management

Coaching and training

Job description

Summerwood Corporation in Somers Point, New Jersey is seeking a Shift Manager to assist in daily operations and improve customer service standards. This role encompasses various responsibilities, including training crew members, conducting food safety audits, and ensuring compliance with company standards.

The ideal candidate will demonstrate strong leadership and coaching abilities, alongside a passion for quick service and guest satisfaction. A competitive hourly wage between $17.00 and $20.00 is offered, along with benefits such as PTO and health insurance.