Shift Leader: Customer Experience & Operations Coach

Summerwood Corporation; Magnolia (NJ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

PTO after 52 weeks of service

Medical, dental, and health insurance

Short-term disability

Eligible for performance bonuses

Job summary

Summerwood Corporation is looking for a Shift Manager in Magnolia, NJ, to assist in daily operational tasks and ensure high customer service standards. This hourly position supports management by overseeing crew training and maintaining product quality, ensuring fast and accurate service in the restaurant.

The ideal candidate will have strong customer service skills, the ability to manage inventory, and experience in food safety procedures. Benefits include competitive wages and health insurance after probationary period.

Qualifications

• Experience in customer service roles.
• Ability to conduct food safety audits.
• Experience in training and coaching crew members.

Responsibilities

• Assist management in operational tasks and restaurant control.
• Maintain customer satisfaction and product quality standards.
• Review and adjust operational processes for efficiency.

Skills

Customer service excellence

Food safety knowledge

Crew training

Inventory management

Job description

Summerwood Corporation is looking for a Shift Manager in Magnolia, NJ, to assist in daily operational tasks and ensure high customer service standards. This hourly position supports management by overseeing crew training and maintaining product quality, ensuring fast and accurate service in the restaurant.

The ideal candidate will have strong customer service skills, the ability to manage inventory, and experience in food safety procedures. Benefits include competitive wages and health insurance after probationary period.