Shift Leader: Guest Service & Operations Coach

Taco Bell; Herndon (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Manager in Herndon, Virginia. This hourly role includes assisting with administrative and operational tasks such as ensuring customer satisfaction and maintaining quality standards. Responsibilities include coaching crew employees, conducting food safety audits, and managing cash procedures. The ideal candidate will drive customer service excellence while efficiently managing daily operations and inventory. This position offers a dynamic work environment and the opportunity to lead a team.

Responsibilities

• Drive excellence in customer service while maintaining company standards.
• Conduct periodic food safety audits and provide coaching to crew.
• Monitor inventory and ensure adherence to company quality standards.

Job description

A leading fast-food chain is seeking a Shift Manager in Herndon, Virginia. This hourly role includes assisting with administrative and operational tasks such as ensuring customer satisfaction and maintaining quality standards. Responsibilities include coaching crew employees, conducting food safety audits, and managing cash procedures. The ideal candidate will drive customer service excellence while efficiently managing daily operations and inventory. This position offers a dynamic work environment and the opportunity to lead a team.