Shift Leader & Guest Service Champion — Flexible Hours

Dunkin' - Sauk; Sauk City (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' Sauk City is seeking a Shift Leader to guide daily operations, mentor crew, and ensure top‑tier guest service in a fast‑paced Dunkin' restaurant in Sauk City, WI.

You’ll prep food, manage opening/closing tasks, handle cash, and uphold food safety and brand standards while delivering great coffee and smiles. This role requires 18+, fluent English, and availability for mornings, weekends, and holidays. Prior leadership in food service is a plus.

Qualifications

• Experience in food service or retail; leadership experience is a plus.
• Strong communication and positive attitude.
• Willingness to work early mornings, weekends and holidays.
• Must be at least 18 years old and eligible to work in the U.S.

Responsibilities

• As a Shift Leader, you’ll be the go‑to person during your shift, helping to lead by example and support your team in delivering top‑notch guest service.
• Keep operations running smoothly by prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best and uphold brand standards.
• Ensure the store remains clean, safe, and welcoming, following Food Safety guidelines and network standards.
• Step in for the manager when needed and assist in key decisions.

Skills

Leadership experience

Communication skills

Multitasking

Flexibility

Team player

Customer service

Fluent English

Job description

Dunkin' Sauk City is seeking a Shift Leader to guide daily operations, mentor crew, and ensure top‑tier guest service in a fast‑paced Dunkin' restaurant in Sauk City, WI.

You’ll prep food, manage opening/closing tasks, handle cash, and uphold food safety and brand standards while delivering great coffee and smiles. This role requires 18+, fluent English, and availability for mornings, weekends, and holidays. Prior leadership in food service is a plus.