Shift Leader: Guest Experience & Team Ops

Ontario Trillium Foundation; Cedartown (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Ontario Trillium Foundation is seeking a Shift Leader for Little Caesars in Cedartown, Georgia. As a Shift Leader, you will oversee operations, enhance guest experiences, and manage team performance. Responsibilities include leading team members, ensuring compliance with food safety, and promoting sales. Candidates should have strong leadership abilities and customer service experience. This role requires significant interaction with guests and effective team management to achieve operational goals.

Qualifications

• Proven leadership skills in a team setting.
• Ability to provide exceptional customer service.
• Experience managing cash and following cash handling procedures.

Responsibilities

• Lead team during shifts and assign tasks.
• Ensure excellent guest service and manage complaints.
• Control food costs and manage labor.

Skills

Team leadership

Customer service

Problem resolution

Food safety knowledge

Sales promotion

Job description

The Ontario Trillium Foundation is seeking a Shift Leader for Little Caesars in Cedartown, Georgia. As a Shift Leader, you will oversee operations, enhance guest experiences, and manage team performance. Responsibilities include leading team members, ensuring compliance with food safety, and promoting sales. Candidates should have strong leadership abilities and customer service experience. This role requires significant interaction with guests and effective team management to achieve operational goals.