Shift Leader: Guest Experience & Team Growth

Workstream; Smyrna (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Leadership development

Scholarship opportunities

People-first culture

Job summary

BURGER KING is seeking a Restaurant Shift Leader to oversee daily shift operations, ensuring top-tier guest service and adherence to brand standards. The role involves supervising staff, handling cash, and maintaining cleanliness and safety while collaborating with the Management Team to execute business plans.

Ideal candidates will have strong leadership, experience in fast-food, and a willingness to learn all areas of restaurant operations.

Qualifications

• Requires high school diploma or equivalent; restaurant management experience helpful.
• Demonstrates strong leadership and teamwork skills.
• Experience in fast-food or quick-service environment preferred.

Responsibilities

• Oversee restaurant activities during shift to ensure smooth operations.
• Provide exceptional guest service and resolve issues promptly.
• Supervise staff, manage cash handling, and ensure safety and cleanliness.
• Train team members and enforce brand standards and policies.
• Plan and execute shift operations efficiently and cost controls.

Skills

Leadership

Cash handling

Guest service

Training

Communication (English)

Food safety

Team motivation

Education

High school diploma or equivalent

Tools

POS systems

Job description

BURGER KING is seeking a Restaurant Shift Leader to oversee daily shift operations, ensuring top-tier guest service and adherence to brand standards. The role involves supervising staff, handling cash, and maintaining cleanliness and safety while collaborating with the Management Team to execute business plans.

Ideal candidates will have strong leadership, experience in fast-food, and a willingness to learn all areas of restaurant operations.