Shift Leader: Guest Experience & Team Growth

McDonald's; Grapevine (TX); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Weekly direct deposit

401k plan

Medical benefits

Dental benefits

Vision benefits

Job summary

McDonald’s is seeking a Shift Manager to lead daily restaurant operations and supervise crew schedules. You will drive an outstanding guest experience, coach team members, and ensure food safety and cleanliness meet McDonald’s standards.

This role requires passionate service, strong customer focus, effective communication, and quick decision-making in a fast-paced environment. You will help guide safety, inventory, and profitability while fostering training and growth opportunities.

Qualifications

• Proven ability to lead a team in a fast-paced restaurant environment.
• Strong focus on guest service and satisfaction.
• Excellent communication with crew and managers.
• Ability to make quick, effective decisions under pressure.

Responsibilities

• Lead crew schedules and restaurant operations.
• Inspire and empower team to provide outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action to improve safety, security, inventory, and profitability.
• Promote training and ongoing learning within the restaurant.

Skills

Customer service

Leadership

Communication

Decision making

Job description

McDonald’s is seeking a Shift Manager to lead daily restaurant operations and supervise crew schedules. You will drive an outstanding guest experience, coach team members, and ensure food safety and cleanliness meet McDonald’s standards.

This role requires passionate service, strong customer focus, effective communication, and quick decision-making in a fast-paced environment. You will help guide safety, inventory, and profitability while fostering training and growth opportunities.