Shift Leader - Guest Experience & Operations

McDonald's; Independence (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay based on experience

Employee discounts and free meals

Tuition reimbursement

Training and advancement opportunities

Bi-weekly direct deposit or paycards

Job summary

McDonald’s in Independence, Kansas is seeking a Shift Manager to lead operations at a franchise location. This role involves overseeing crew schedules, inspiring team performance, and ensuring food safety and cleanliness. Ideal candidates will have a passion for customer service, strong communication skills, and the ability to thrive in a fast-paced environment. Competitive pay, employee discounts, and training opportunities are offered. Note: The position is with an independent franchisee, not McDonald’s USA.

Qualifications

• Passion for helping and serving others, including customers and team members.
• Ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Handle and oversee crew schedules.
• Provide leadership to deliver an outstanding guest experience.
• Supervise food safety and cleanliness measures to meet standards.
• Take safety and security measures to protect inventory and profitability.
• Cultivate training and education within the restaurant.

Skills

Strong customer service focus

Effective communication

Problem-solving in fast-paced environments

Job description

McDonald’s in Independence, Kansas is seeking a Shift Manager to lead operations at a franchise location. This role involves overseeing crew schedules, inspiring team performance, and ensuring food safety and cleanliness. Ideal candidates will have a passion for customer service, strong communication skills, and the ability to thrive in a fast-paced environment. Competitive pay, employee discounts, and training opportunities are offered. Note: The position is with an independent franchisee, not McDonald’s USA.