Shift Leader - Guest Experience & Operations

Ontario Trillium Foundation; Cartersville (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Little Caesars in Cartersville, Georgia is looking for an Assistant Manager to oversee shift operations, ensuring customer satisfaction and food safety. The role involves leading team members, managing cash, resolving guest complaints, and supporting sales initiatives. Ideal candidates should have proven customer service skills and the ability to handle cash procedures. Responsibilities also include scheduling and training team members, promoting store standards, and executing corporate guidelines.

Qualifications

• Proven experience in customer service and team leadership.
• Ability to handle cash and manage food safety procedures.
• Skills in resolving guest complaints.

Responsibilities

• Supervise restaurant colleagues to ensure customer satisfaction.
• Lead shifts, assign tasks, and manage operations.
• Ensure adherence to food safety and security procedures.

Skills

Customer service

Team leadership

Cash handling

Food safety

Job description

Little Caesars in Cartersville, Georgia is looking for an Assistant Manager to oversee shift operations, ensuring customer satisfaction and food safety. The role involves leading team members, managing cash, resolving guest complaints, and supporting sales initiatives. Ideal candidates should have proven customer service skills and the ability to handle cash procedures. Responsibilities also include scheduling and training team members, promoting store standards, and executing corporate guidelines.