Shift Leader — Guest Experience & Leadership Growth

Captain D's, LLC; Tupelo (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

Vacation and sick pay

Free meals

Health benefits

Prescription discounts

EAP mental health

Referral bonuses

Leadership growth

Paid training

Professional development

401(k)

Job summary

Captain D’s, LLC is seeking a Shift Leader to guide our team in Tupelo, MS, delivering exceptional guest experiences in a fast-paced restaurant. You’ll model service standards, train staff, and ensure smooth shift operations from opening to closing.

You’ll lead by example, thrive in a team-driven culture, and help develop future leaders while upholding health and safety protocols in a high-volume environment.

Qualifications

• Must be at least 18 years old.
• Background check required.
• Physical ability to stand, walk, and lift up to 50 pounds.

Responsibilities

• Lead shifts and supervise team to ensure guest satisfaction.
• Train and coach team members for service standards.
• Maintain store cleanliness and safety compliance.
• Address guest concerns professionally and promptly.

Skills

Leadership

Guest service

Teamwork

Communication

Customer focus

Job description

Captain D’s, LLC is seeking a Shift Leader to guide our team in Tupelo, MS, delivering exceptional guest experiences in a fast-paced restaurant. You’ll model service standards, train staff, and ensure smooth shift operations from opening to closing.

You’ll lead by example, thrive in a team-driven culture, and help develop future leaders while upholding health and safety protocols in a high-volume environment.