Shift Leader: Guest Experience & High-Impact Team Lead

Wingstop Restaurants Inc.; Fort Worth (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Wingstop Restaurants Inc. is seeking a Shift Leader in Fort Worth, Texas, to assist the General Manager in overseeing day-to-day operations. This role requires a minimum of 2 years of supervisory experience in food service or retail, excellent communication skills, and the ability to manage and motivate a diverse team. The ideal candidate must demonstrate a strong guest service mentality, maintain operational standards, and ensure a positive dining experience for guests. Flexibility in scheduling is a must.

Qualifications

• Minimum of 2 years of previous food service, retail or restaurant supervisory experience.
• Strong written and verbal communication skills.
• Ability to manage, train, develop and motivate a diverse crew.

Responsibilities

• Assist the General Manager in staffing the restaurant.
• Ensure a positive guest experience and handle inquiries professionally.
• Control cash, property, product, and equipment.

Skills

Guest service mentality

Calm demeanor

Project management

Organized and detail-oriented

Strong work ethic

Outgoing personality

Job description

Wingstop Restaurants Inc. is seeking a Shift Leader in Fort Worth, Texas, to assist the General Manager in overseeing day-to-day operations. This role requires a minimum of 2 years of supervisory experience in food service or retail, excellent communication skills, and the ability to manage and motivate a diverse team. The ideal candidate must demonstrate a strong guest service mentality, maintain operational standards, and ensure a positive dining experience for guests. Flexibility in scheduling is a must.